Sugiyamanenryou Inc. (hereinafter referred to as the “Company”) has stipulated a privacy policy (hereinafter referred to as the “Policy”) as stated below for handling the users’ personal information in the services (hereinafter referred to as the “Services”) provided on this website.

Article 1 (Personal information)

“Personal information” shall refer to the “personal information” defined in the Act on the Protection of Personal Information. Personal information refers to the information about a living individual, and refers to information by which it is possible to identify the specific individual by the name, date of birth, address, telephone number, contact information, or other statements included in that information, or information by which it is possible to identify the specific individual from that information alone (personal identification information), such as data related to appearance, fingerprints, or voice prints, or the health insurance policy holder’s number on a health insurance card.

Article 2 (Method of collecting personal information)

When a user registers for use, the Company may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver’s license number. The Company may also collect from its partners (including information providers, advertisers, and parties to which advertisements are delivered; hereinafter referred to as “Partners”), transaction and payment records that were conducted between users and Partners and that include users’ personal information.

Article 3 (Purposes of collecting and using personal information)

The purposes for which the Company collects and uses personal information are as stated below.

1. For provision and operation of its services
2. For responding to inquiries from users (including confirming the relevant user’s identity)
3. For sending e-mail providing information about new functions, updates, campaigns, and others for the services the user is using, as well as information about other services that the Company provides
4. For contact when necessary, such as for maintenance and important notifications
5. For identifying users who have violated the Terms of Use or who are attempting to use the Services for fraudulent or unjustified purposes and refusing their use of the Services
6. For allowing users to view, change, or delete their own registered information or view the status of their use
7. For charging usage fees from users for paid services
8. Purposes incidental to the aforementioned purposes of use

Article 4 (Changes of purposes of use)

1. The Company shall change a purpose of use of personal information only when it can reasonably be recognized that the purpose of use is relevant to the purpose of use before the change.
2. If a purpose of use is changed, the Company shall use our prescribed method to notify the user of the changed purpose or publicly announce it on this website.

Article 5 (Provision of personal information to third parties)

Excluding the cases stated below, the Company will not provide personal information to a third party without obtaining the user’s prior consent. Provided, however, that cases permitted under the Act on the Protection of Personal Information and other laws and regulations are excluded.
When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain that person’s consent
When it is especially necessary for the improvement of public health or promotion of the sound growth of children, and it is difficult to obtain the relevant person’s consent
When it is necessary to cooperate with a national agency, a local government, or a party consigned by a national agency or local government in executing affairs stipulated by law, and obtaining the relevant person’s consent is likely to impede execution of those affairs
When the Company has given notification or publicly announced the matters below in advance and has notified the Personal Information Protection Commission
The fact that the purposes of use include provision to third parties
The data items that will be provided to third parties
The means or method of provision to third parties
The fact that provision of personal information to third parties will be stopped in response to a request by the individual
The method of accepting the person’s request
Irrespective of the stipulations of the preceding clause, in the cases stated below, the recipient of the relevant information shall not fall under a third party.
When the Company outsources all or part of the handling of personal information, within the scope that is necessary to achieve the purposes of use
When personal information is provided in association with succession of business due to a merger or another reason
When personal information is jointly used with a specific party, and the fact of that joint use, the items of personal information that are jointly used, the scope of the party conducting joint use, the purposes of use by the party conducting use, and the name or appellation of the person responsible for management of the relevant personal information are notified to the relevant person in advance or made readily accessible to the relevant person

Article 6 (Disclosure of personal information)

1. When the Company receives a request for disclosure of personal information from the relevant person, it will disclose the personal information to that person without delay. Provided, however, that in cases that fall under one of the items below as a result of conducting disclosure, the Company may decide to not disclose all or part of the personal information, and if it decides to not disclose the personal information, the Company will notify the person of that fact without delay. A service charge of 1,000 yen will be charged for each case of disclosure of personal information.
   1. When there is a risk of harming the life, body, property, or other rights or interests of the relevant person or a third party
   2. When there is a risk of causing significant hindrance to proper implementation of the business
   3. When disclosure will otherwise violate a law or regulation
2. Irrespective of the stipulations of the preceding clause, in principle the Company will not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and deletion of personal information)

1. If the user’s personal information that the Company possesses is incorrect, the user can follow our stipulated procedures and thereby ask us to conduct correction, addition, or deletion (hereinafter referred to as the “Correction, etc.”) of the personal information.
2. If the Company receives the request of the preceding clause from the user and judge that it is necessary to comply with the request, we shall conduct the Correction, etc. for the relevant personal information without delay.
3. If the Company conducts the Correction, etc. based on the preceding clause, or if it decides to not conduct the Correction, etc., the Company will notify the user of that fact without delay.

Article 8 (Suspension of use or others of personal information)

1. If the Company receives a request from the relevant person for suspension of use or deletion (hereinafter referred to as the “Suspension of Use, etc.”) of that person’s personal information on the grounds that the personal information is being handled beyond the scope of the purposes of use or that it was obtained by wrongful means, it will conduct the necessary investigation without delay.
2. If, based on the result of the investigation of the preceding clause, the Company judges that it is necessary to comply with the request, it will conduct the Suspension of Use, etc. for the relevant personal information without delay.
3. If the Company conducts the Suspension of Use, etc. based on the provisions of the preceding clause, or if it decides to not conduct the Suspension of Use, etc., the Company will notify the user of that fact without delay.
4. Irrespective of the two preceding clauses, in a case in which the Suspension of Use, etc. involves a large amount of expenses or another case in which it is difficult to conduct the Suspension of Use, etc., if it is possible to take the necessary measures that should be taken, instead of the Suspension of Use, etc., alternative measures shall be taken in order to protect the user’s rights and interests.

Article 9 (Changes of the privacy policy)

1. Excluding matters for which there are stipulations in a law, a regulation, or another clause of the Policy, it shall be possible to change the content of the Policy without notifying the user.
2. Excluding cases that the Company stipulates separately, the privacy policy after revision shall go into effect beginning at the time it is posted on this website.

Article 10 (Contact information for inquiries)

For inquiries concerning the Policy, the office stated below shall be contacted.

Address: 10-1-31, Tsukisamu Higashi Nijo, Toyohira-ku, Sapporo-shi
Company name: Sugiyamanenryou Inc.
Department in charge: Development Division
E-mail address: fam@suginen.jp